• In the Voicemail Guides box on this page, you can download the CallXpress user instructions PDF as a single sheet or pocket guide.
• If you have not yet activated your voicemail box, please refer to the section of the guide "Accessing your Mailbox for the First Time." The system will guide you through the setup process. If you call the system from your own extension, you will not need to key in your mailbox number.
• You can't use the mailbox or phonemail button on your phone; that was an old system. You must dial 5086 from any phone on campus (389-5086 from off campus) to access the voicemail system.

1. Call the internal (5086) or external number (585-389-5086) for CallXpress
2. If using the external number, press # to log on to your mailbox.
3. When prompted, enter your mailbox number (the same as your mailbox number in the old system).
4. Enter your security code (the default code is 1 1 1 1 1 1). You will be prompted to change it to anything six characters or longer.

1. Dial 585-389-5086
2. Press #
3. When prompted, enter your mailbox number and security code
   

1. Dial 5086
2. Press * then #
3. When prompted, enter your mailbox number and security code

The Voicemail Guides box on this page has a pocket guide and single sheet version of the full instructions to set up and customize your CallXpress Voicemail. Instructions include:

• Setting your standard greeting
• Setting your busy greeting
• Changing your security code
• Setting automatic message forwarding
• And more

1. Log in
2. Press 3 for Phone Manager Options
3. Press 1 for Personal Options
4. Press 3 for Record a Personal Greeting
5. Press 3 for Record and Set your Out of Office Recording
6. If you already have recorded your Out of Office greeting, press 5 to Turn on the Recorded Out of Office message OR
7. If you need to record a new or revise an existing Out of Office recording, Press 2
8. Press 2 to start recording. Press 2 again to stop the recording
9. Press 5 to save the recording
10. Press 3 for Record a Personal Greeting
11. Press 3 to Record and Set your Out of Office Recording
12. Press 5 to Turn on the Recorded Out of Office message

Mitel 5320 IP Phone Quick Reference Guide