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Ask A Librarian

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Scheduled Live Chat Hours
Monday - Thursday     6:00 PM - 9:00 PM
Saturday                         11:30 AM - 2:30 PM

Have a question? Need help with a project?

Get help with:

  • Finding the books, articles, and information you need.
  • Short tutorials on using research databases.
  • Answers to any other library-related questions.

Here's how you can reach us...

Chat with a Librarian by IM:

Need help, but can't get to the Library?

You can now get expert help on-line from a Reference Librarian using Ask A Librarian Chat.
If we're online, click the "Edit Nickname" text to add your name and start typing in the box.

Please note: We might be helping someone else, so please give us a few minutes to answer.
An in-person patron will have priority over an IM patron. 

Chat with a Librarian by e-mail:

E-mail our librarians with your question and receive a response within 2 working days. Often faster - we do check our e-mail throughout the day!

Chat with a Librarian in person: 

Quick, expert help is available in the Library. Visit the Reference Desk during open hours.

Chat with a Librarian by phone: 

When you have questions about library services or need information, call our expert library staff. For the Reference Desk, call (585) 389-2137 during open hours. For general library information, call the Circulation Desk, (585) 389-2129.

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