A Moodle link can be accessed from the Quicklinks dropdown list at the Nazareth homepage http://www.naz.edu.
MyCourses@naz Moodle can be located directly at http://naz.mrooms3.net

Your username and passwords are the same as for other Nazareth systems and will give you access to either site. Once logged in, you will find your courses listed on the front page.

After logging in to Moodle, look for My Courses on the left side of the page. Courses in which you are enrolled will appear in the list whether your instructor is using Moodle or not. Some of these course links will lead to empty course shells if your instructor is not using Moodle.

Try these options:

1. Be sure you are looking for the right course name. Every course is listed with a long (descriptive) and a short(course ID) name.
2. Contact your instructor to be sure you are on their official roster.
3. Ask the instructor to be sure the course has been made available for student access. Instructors sometimes make courses temporarily unavailable while they are working on the course. This will temporarily remove it from your list of Moodle courses. However, you are still enrolled.
4. If none of the above helps, contact the Technology and Media Service Desk.

There is an empty course shell created for every Nazareth course. However, it is up to individual instructors to decide if and how to use the Moodle course shell. If your course appears empty, contact the instructor to find out whether or not Moodle will be used, and if so, how.

It is also possible that your instructor may have consolidated sections, and you have been unofficially moved into another section where the content can be found. This is sometimes done in labs where there are several sections of the same course. Again, check with your instructor.

No, Moodle is web based. It is more dependent on the appropriate browser than the kind of computer or operating system. Every browser has its own idiosyncrasies. If you appear to be having problems doing something in one of your Moodle courses, try using a different browser. This quite often corrects the problem. As for Mac/Windows, just understand how to download, open, and upload documents on your computer, as these are the most common problems users experience.

This is a very tricky problem to resolve. In the vast majority of cases, it is because either:

• the Spam filter is catching this email and placing it in the student's Spam folder

or

• the student is having Nazareth Gmail forwarded to another email client, and the Spam filters or other security in place is blocking the messages from being forwarded or opened in the other email client.

In the first case, open your spam filter and look for the missing mail. If it is there, use the Help section of Gmail to remove this setting to prevent future blocking.

In the second case, you will need to track down where the stoppage is occurring and try to resolve that. Generally this is not something that the Technology and Media Service desk can help you resolve. It is your responsibility if you have chosen to use mail forwarding.

This is very difficult to answer because browsers are constantly being updated, upgraded, having patches applied and so forth. And every time that occurs there is the potential for impacting another application or website such as Moodle. If we become aware of such issues, we try to inform user on the front page of Moodle. Any time you begin experiencing difficulty doing things in Moodle that you should be able to do, such as uploading files, close out and try the same thing in a different browser. This very often resolves the issue.

There are four basic possibilities

1. a problem with your computer
   
2. a problem with your browser
   
3. a problem with your internet connection
   
4. a problem in Moodle
   

Before calling for help, try the following suggestions. They usually resolve most problems:

• Refresh the page (usually an icon near the address bar).
• Log out and log back in to Moodle.
• Close the browser and log back in after re-opening the browser.
• Reboot your computer or try from a different computer.
• Try changing browsers. Using Firefox? Try Internet Explorer. IE? Try Chrome.
• Call the Technology and Media Services Desk at 585-389-2111 to seek help and/or report the problem.

Moodle is web based, so if you can access the internet on your device, you can access Moodle. MyCourses@Naz is more mobile friendly as there are ways to manipulate the screen views that are not possible in the older Moodle 1.9. There are also two different Moodle mobile Apps that are presently being tested. More information on this will be available in the future.

Docking enables you to customize your page layout by moving the blocks on your course pages. Watch this video to learn why you might want to do this and how it is done. Docking Blocks

The File Picker is your window into the various ways you have of storing and accessing documents that you can use in Moodle. Watch this video to see how the File Picker works. File Repositories - File Picker