- Technology & Media Service Desk
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Service Desk hours match Library Hours
The GAC Satellite Desk is manned Monday-Friday, 8:00 a.m. to 4:30 p.m.
Walk-in Support: Library Lower Level
Non-emergency support: usl@naz.edu
Phone: ext. 2111 | Office: Library Lower Level | usl@naz.edu
Karen Kuppinger
Director
kkuppin9@naz.edu
(585) 389-2100
Smyth 85
Mary Jo Balsis
Business & Project Coordinator
mbalsis8@naz.edu
(585) 389-2084
Smyth 85
Greg M. Dec
IT Service Desk Manager
gdec0@naz.edu
(585) 389-2086
Library
Sandy A. Eichas
IT Support Analyst
seichas7@naz.edu
(585) 389-2108
Smyth 82
Robert L. Fredette
Enterprise & Network Solutions Manager
rfredet7@naz.edu
(585) 389-2092
Smyth 83
Susan M. Geiger
Functional Lead Analyst
sgeiger1@naz.edu
(585) 389-2101
Smyth 60
Ken Applebaum
Enterprise & Network Solutions Engineer
kappleb2@naz.edu
(585) 389-2104
Douglas Taylor
Computer Programmer/Analyst
dtaylor9@naz.edu
(585) 389-2102
Smyth 60
Olga L. Lapczak
Associate Director
olapcza0@naz.edu
(585) 389-2103
Smyth 61
Jeffrey A. Leverson
IT Support Analyst
ITS
jlevers9@naz.edu
(585) 389-2109
Smyth 82
Paul Monachino
Instructional Technology Specialist
Library
pmonach3@naz.edu
(585) 389-2117
Library
Michael J. Pedro
Functional Lead Analyst - Academic Affairs
mpedro6@naz.edu
(585) 389-2807
Smyth 60
Jackie Reynolds Perotto
Database Coordinator
jperott9@naz.edu
(585) 389-2416
Smyth 61
Vince Anderson
Assistant Director of Enterprise & Network Solutions
vanders6@naz.edu
(585) 389-2336
Smyth 83
Charles L. Ray
ITS Project Manager
cray9@naz.edu
(585) 389-2105
Smyth 61
Michael A. Scalise
Computer Programmer/Analyst
mscalis3@naz.edu
(585) 389-2097
Smyth 46
David Lafferty
Web & Digital/Academic Tech Manager
msmith64@naz.edu
(585) 389-2099
Golisano 83
Nicholas Hardy
Technology & Media Support Specialist II
nhardy4@naz.edu
(585) 389-2083
David Weiss
IT Support Analyst
dweiss2@naz.edu
(585) 389-2156
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