Student typing in lab

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Blackboard
Blackboard Passwords
Blackboard passwords should have been sent to you in the mail before arriving at Nazareth. If you need help with your password or a class removed/added to your account please contact the ITS Service Desk for Help
For a guide to getting started with blackboard look in our Faculty/Staff Section

Did you find the help you need? If not call the IT Service Desk at ext 2111 or 389-2111 from off campus or try another Guided Search.

What is Webmail
WebMail is a supported e-mail application at Nazareth. With WebMail, you can access your e-mail on any computer that has a Web browser and access to the Internet. Attachments are easy to send and easy to view. This guide is a quick reference sheet to get you started. For more detailed documentation, please refer to the on-line help within WebMail. To access WebMail, you may use any web browser (Netscape, Internet Explorer, Mozilla, etc.)
Logging in to Webmail
  1. In your Web browser, enter the following URL where appropriate: http://webmail.naz.edu and press the <Enter> key
  2. The WebMail logon screen will appear
  3. Type your Orion account user name in the User Name box
  4. Tab to the Password box
  5. Type your Orion account password
  6. Click on Log In
  7. If you receive the Message Login Failed Check to Make sure you have have typed the correct password and try again, If you do not know you password call the IT Service Desk at ext 2111 or 389-2111
Login to Orion
In any web browser (Netscape, Internet Explorer, and Mozilla) find the field where you would normally type in the URL (http://www.someplace.com) and type one of the following:
If you are on campus: telnet://orion.naz.edu/
This will automatically launch the telnet program included with Windows. A box will appear on your screen and you will see the login prompt.
ULTRIX V4.3A (Rev. 146) (orion.naz.edu)
login:
At the login: prompt, type your user name, and press <Enter>.
A prompt will appear for your password. Enter your confidential password and press <Enter>. You have now logged in to the Orion system.
You will then see a prompt that looks like this: orion.naz.edu %
Change Your Password
At the Orion prompt, type passwd.
You will be prompted for your old password, then it will prompt you to type in a new password, and finally, you will be prompted for the new password again. The password must be at least 6 characters and have at least one capital letter or number. Please make sure that you remember your password.
If you have any questions please contact the Lab Assistant on duty in Smyth Hall room 85 or call extension 2088. You may also call the User Support Line at extension 2111 on campus or dial 389-2111 from off campus.
Forward Email to an outside provider
  1. First follow the instructions to log into orion
  2. At orion.naz.edu %, type pico .forward (make sure you have a space between pico and the period)
  3. A new screen appears, type your complete e-mail address at your outside provider (ex: janedoe@frontiernet.net)
  4. Use <Control-X> to exit this procedure
  5. At the Save modified buffer? prompt, type Y
  6. At File Name to write: press <Enter>
  7. At orion.naz.edu %, type chmod 644 .forward (make sure you have a space before and after the 644) and press <Enter>
  8. Type lo and press <Enter> to log off
Once this is complete, all new mail that comes to your Nazareth account will automatically be forwarded to your outside provider. Remember, doing this also means that you will not see any new e-mail in your Nazareth account.
To reverse this forwarding command:
Login to Orion and at the Orion prompt (orion.naz.edu %), type rm .forward
If you have any questions please contact the Lab Assistant on duty in Smyth Hall room 85 or call extension 2088. You may also call the ITS Service Desk Line at extension 2111 on campus or dial 389-2111 from off campus.

Did you find the help you need? If not call the IT Service Desk at ext 2111 or 389-2111 from off campus or try another Guided Search.

Naznet
How to get or reset your NazNet Password

  1. Sign up for NazNet (follow the 4 steps after clicking on "I'm new to NazNet" or "What's my Password" if you need to reset yo$ https://naznet.naz.edu

  2. Log in to WebMail (to retrieve your NazNet password)
    http://webmail.naz.edu/

  3. Return to NazNet and login with the temporary password that was just sent to your e-mail in step #2.

Did you find the help you need? If not call the IT Service Desk at ext 2111 or 389-2111 from off campus or try another Guided Search.

Ad Astra
Lab Reserve Using Astra
There is a new process in place for requesting a computer lab that uses the Astra scheduler.
To access the Astra scheduler, you can find Astra in the A-Z INDEX found at the top of the Nazareth Home Page (naz.edu) or select Labreserve in the Quicklinks menu on the left side of all other Nazareth College web pages (for example naz.edu/its). Once in the Astra scheduler you can complete the entire process without having to log in.
To Request a Computer Lab reservation:
  1. On the Astra Portal Page (Portal Tab) select the Request an Event link.
  2. Enter a Title for this request, select the Lab Reserve Form from the dropdown menu, and then click Next.
  3. Fill in the form with the appropriate information, then click Add/Remove Meetings
  4. On the Astra Schedule - Event Request page select the date and time of the event.
  5. Click Add Meeting (or Add Recurring Meeting). Your event will appear at the top right of the page.
  6. To search for and select a computer lab, click Request Rooms. (Take note of the Building which is being displayed.)
  7. To search for a computer lab in a different building, click Edit Filter.
  8. Select All or another building in the dropdown menu, then click Search Rooms.
  9. This will display computer labs and their availability based on your new filtering.
  10. Select the computer lab you wish to reserve and click Save and Update Request.
  11. Click Submit Request
  12. Click Done
You will receive a confirmation in your email when the request has been received.
You will receive an additional email message when action has been taken on your request.
To view the Labreserve Calendar from within Astra scheduler:
  1. From the Astra portal page Select the CALENDARS tab.
  2. There are three views of the calendar (Calendar, Grid, List). For ease of viewing select the Grid view.
  3. To view just the computer labs, click the Filter arrow to open up the dropdown menu.
  4. Select Daily Lab Reserve View.
  5. The Astra Schedule Calendar page appears displaying only Computer Labs.
  6. Click the Calendar icon next to the displayed date to select the date you wish to view.
  7. The Astra Schedule Calendar page appears displaying (in grid layout) the scheduled events for that day in each lab.
  8. From the Calendar view you can now begin the process of reserving a computer lab by clicking Request Event (as per above).
For a video Tutorial on Reserving a lab in add astra go Here

Did you find the help you need? If not call the IT Service Desk at ext 2111 or 389-2111 from off campus or try another Guided Search.

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Faculty/Staff Technology Purchases

Information Technology Services can provide faculty and staff with basic information, options, and price quotes for computers, printers, scanners, software applications, or any other technology needed for the office. Once a decision has been made regarding a purchase, Information Technology Services staff can make the purchase and schedule the installation.

Call the User Support Line at ext. 2111 and an assistant will help you arrange to speak with the appropriate person from Information Technology Services.

Did you find the help you need? If not call the IT Service Desk at ext 2111 or 389-2111 from off campus or try another Guided Search.

To sign up for a training look at the current schedule and sign up for the approriate workshop

Training Schedule

If you don't see what you are looking for try calling the IT Service Desk at ext 2111 or 389-2111 from off campus

This guided search will help you find the ITS resource that you require.
Please click on the appropriate link below.

My computer question involves a...

Did you find the help you need? If not call the IT Service Desk at ext 2111 or 389-2111 from off campus or try another Guided Search.

Student Computer Requirements

If you plaan to bring a computer to campus, please take a minute to review the minimum requirements,

PC
Intel Dual Core Processor
Color Monitor
80+ GB Hard Drive
4 GB memory
Windows Xp or Windows Vista
USB Thumb Drive
Ethernet Port
Wireless a/b/g adapter (for Laptops)
Macintosh
Macintosh Intel Processor
Color Monitor
80+ GB Hard Drive
2 GB memory
Mac OS X 10.5 or above
USB Thumb Drive
Ethernet Port
Wireless a/b/g adapter (for Laptops)

Note: This is a minimum recommended configuration. If you purchase a desktop computer, it ideally should last you through your tenure at Nazareth; however, please note that laptops tend to have a slightly shorter useful life. Your personal preferences and requirements may vary from the recommendation.

Here are links to discount programs that you may want to consider:

Dell

Macintosh

Recommended Computer Applications

Internet Browser: Firefox 3.0 or higher, MS Internet Explorer 7.0 or higher

Security: An antivurs/antispyware program /9Nazareth uses Norten Internet Security 2009)

Productivity Software: Microsoft Office (Word, Excel, Powerpoint, Publisher)

You may want to purcharse discounted software from Campus E Store

Recommendations on Operating System Updates

Nazareth College recommends having the latest updates for you operating systems.

To update windows click here

To update your mac, simply click on the apple icon and go down to software update, and follow the updaters instructions.

Warranty Policy

It is your responsibility to ensure that you have a warranty service provision for your computer. Nazareth employees will not be in a position to service your computer or install devices/software for you.

Did you find the help you need? If not call the IT Service Desk at ext 2111 or 389-2111 from off campus or try another Guided Search.

Virus Protection and other scams/malware

Due to the increasing number of computer viruses and spyware infections, IT Services expects that ALL computers brought to campus have anti-virus/anti-spyware software installed and you keep the software updated regularly. A subscription may be required to keep your software updated. Please be aware that IT Services reserves the right to disconnect student computers from the campus network if they are found to be infected with a computer virus. The College’s current standard for anti-virus software is Norton Internet Security 2009, but other industry-standard packages such as McAfee are also acceptable.

To see Common Examples of Fraud/Scams/Malware etc. Click here

Did you find the help you need? If not call the IT Service Desk at ext 2111 or 389-2111 from off campus or try another Guided Search.

Lab Information

For information about labs please check out our lab information page Here

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Telephones General Info
System Description
The College has its own internal telephone system or "CBX"- a ROLM 9751. Users can dial any on-campus phone by dialing the four-digit extension number from on campus or "389" plus the extension number from off campus. The extension number for your phone appears on the faceplate. If not, it can be obtained by calling the operator (dial 0) and asking for the number you are dialing FROM. If you do not have a telephone system handbook explaining all of the features of your phone, contact User Support at ext. 2111.
Telephone Service
All offices and dorm rooms are equipped with a blue phone jack. Occupied offices will generally also have a digital phone available. All of the digital phones which have a mailbox associated with them should have a PHONEMAIL or MAILBOX light that lights up when you have voicemail waiting.
Extentions
From your office or from any extension on campus you can reach any other extension on campus, including dorm rooms, administrative offices, faculty offices, student services, etc. by dialing the four digit extension. The same phones can be reached from off campus by dialing (585) 389-XXXX, where XXXX is the extension number. You can reach Security’s emergency only number, from on campus, by dialing 3333. Nazareth is also equipped with blue light emergency phones that ring automatically to Security at various locations around campus. For non-emergencies, you can reach the Security Office from on or off campus by dialing 389-2850 (or just 2850 on campus)
Nazareth
The main Nazareth number is (585) 389-2525. If you are having trouble with your phone, you may call ext. 3490 (the Maintenance Hot Line) to report it. If you need to have the phone moved or removed or a feature changed, or you are having trouble with a feature or have a question, you may call User Support at ext. 2111.
Telephone Dialing
Dial from Phones on Campus
  1. Campus Calls (including residence halls): Dial the extension number
  2. Local Off Campus Calls: Dial 9 + the local number
  3. Long Distance: Dial 9+ area code and number (requires long distance code)
All phones can dial on campus.
Most phones can dial off campus.
Many phones cannot dial long distance without operator assistance.
All phones require a code for long distance.

Did you find the help you need? If not call the IT Service Desk at ext 2111 or 389-2111 from off campus or try another Guided Search.

Student Voicemail Single Occupancy
Each residence hall room has one voicemail box.
Think about your personal greeting. You have 30 seconds total, so keep it brief. The same greeting plays whether the phone is busy or unanswered.
Sample: This is Tom. I am either on the phone or out right now. Please leave a message at the tone.
Once you have though this out, you are ready to proceed.
Instructions
  1. Dial 2626 (from on campus)
  2. Enter your assigned 4 digit room extension and hit #
  3. Enter your password and hit # (initial password is 111111)
  4. To change your personal voicemail password: Enter option9, andthen option 3
  5. To enter or change your personal greeting: Enter option 8, and then option 1
  6. You will hear your current greeting
  7. Enter option 1 to record your personal greeting. See sample above and remember you have 30 seconds. When you are done speaking press * then #
  8. Hang up your voicemail box is now set
  9. When you have messages, you should hear a "broken" or "stutter" dial tone. You can then dial in to the voicemail system (extension 2626 or 389-2626 from off campus) and follow the promts you will hear
Student Voicmail Double or Triple Occupancy
Important understand the concept
If your phone is unanswered or busy, you have one greeting which the caller hears first, instructing them to Press 1 for _____, Press 2 for _____, Press 3 for ______, where the blank is for each student name. You must instruct the caller to press 1, 2 or 3 here.
You ALSO have your own personal voicemail box, with your own very brief greeting (and its own password), where the caller can leave a message. If there are only 2 students, just use 1 and 2. You MUST do all 3 steps below.
Step 1: Record your shared greeting instructing the caller to press 1. 2. or 3
  1. Dial 2626 from your own phone on campus
  2. Hit # then enter your password (initially 111111 [6 one's] unless you have changed it), then # again
  3. Press 2 to change your password. Follow the voice commands to change the password to something all roommates will remember
  4. Press 1 to change your greeting. Follow the voice commands to change your greeting. This is the shared greeting for all students, something like Hi, we are either out or on the phone now, to leave a message for ______, press 1, for ______ press 2, for _____ press 3
    Remember to instruct your caller to press 1, 2, or 3.
    You have 30 seconds for this greeting
  5. When done speaking PRESS * then #
  6. Hang up
Step 2: Record your personal voicmail box greeting (each student)
Important to understand:your voicemail box number is NOT just your extension number, it is your extension number plus the number 1, 2, or 3, as you have assigned it in the greeting you did in step 1. So your voicemail box number is 5 digits. When a voicemail prompt says, if calling from your own extension, ignore that, because it will not know your 5 digit voicemail box number, you must always enter your 5 digit voicemail box number.
  1. Dial 2626 from on campus
  2. Enteryour 5 digit (such as 33551, 33552 or 33553) personal voicemail box number, then enter your password (initially 111111 [6 one's], unless you have changed it), then # again
  3. Press 9 then 3 to change your personal and confidential password. Follow the voice commands to change your personal password
  4. Press 8 then 1 to change your personal greeting. Follow the voice commands to change your greeting
  5. This is your personal confirmation that the caller has reached the correct voicemail box just say something like Leave a message for ______. You have just 6 seconds for this greeting
  6. When done speaking Press * then #
  7. Hang up
Step 3: Test (Highly Recommended)
Simply call your own phone from your own phone through an outside line (9, 389-xxxx). You should hear a greeting that properly instructs the caller to dial 1, 2, or (if needed) 3, and for which student. Press 1, 2, or 3 and check that you get your personal greetings. Leave yourself a message and try retrieving it (see below).
Step 4: Retrieving Your Voicemail
There is no indicator light or broken dial tone when you have voicemail waiting. To find out if you have voicemail, you must dial into the voicemail system.
  1. Dial 2626 from on campus or 389-2626 from off campus
  2. Enter your 5 digit personal voicemail box number, then # (Remember, ignore the prompt about if you are calling from your own extension...)
  3. Enter your personal password (see step 2 above) then #
  4. Press 3 and follow the voice commands to see if you have messages and to listen, skip, delete, etc.
If you have a phone which allows you to program dialing sequences and have them automatically executed when you hit just one or two keys, this will work well for going through the above process to regularly check and retrieve your voicemail. You may need to place pauses in your dialing sequence at the logical places. The manual for your own telephone should tell you how to do this.

Did you find the help you need? If not call the IT Service Desk at ext 2111 or 389-2111 from off campus or try another Guided Search.

This guided search will help you find the ITS resource that you require.
Please click on the appropriate link below.

For help with the features of your phone please look in our faculty/staff self help section located Here

Did you find the help you need? If not call the IT Service Desk at ext 2111 or 389-2111 from off campus or try another Guided Search.

Cable Information
Connecting Your Phone
Use a phone cord to connect your phone to the BLUE jack on the wall. If you are experiencing problems with your phone please call the IT Service Desk at 585-389-2111 (x2111).
Connecting Your TV
Use a coaxial cable to connect your TV to the cable port on the wall. Please see the 2009 Nazareth Campus Channel Lineup sheet included in this folder for a list of available channels. If you are experiencing problems with your TV please call the Time Warner TV support line at 585-756-5000.
Time Warner Accounts Help Information and Channel Guide
Accounts and Channel Guide

Did you find the help you need? If not call the IT Service Desk at ext 2111 or 389-2111 from off campus or try another Guided Search.