Revised Report:

Task Force on Teaching Excellence

Submitted Date: 21 April 2004

Moving toward excellence is always an ambitious undertaking, but it is especially so when the task at hand mandates a move toward something as complex and multifaceted as institutional excellence in teaching. To do so effectively requires a number of things, including a healthy respect for both the past and for diversity.  It also requires a willingness to take on the challenges of honest self-appraisal, along with the strength and ability to face the realities of what is and is not presently working.

 

The purpose and charge of this task force was to identify best practices that surround teaching excellence. That is, what does it mean to say we strive for teaching excellence? What are the institutional features that promote it?  As we began to unpack this charge and to examine the underlying issues that might be involved, it quickly became clear that there were a number of interconnected questions and issues that needed to be addressed.

 

First on our list was arriving at a working definition for good teaching, the cornerstone of teaching excellence.  Despite the potential for disagreement here, consensus was actually reached quickly.  Although teaching is clearly as much art as it is science, there are some key elements that must be acknowledged and visible in any working definition of good teaching. These six elements have been summarized as follows: (cf., Enerson, 1997 and 2004; see /dept/cte/about/directormessage.html )

 

The first is also the most fundamental—good teaching is a complex process that begins and ends with students. It takes into account who they are, what interests they already have, and what they will need to know.

 

Second, good teaching, especially at the university level, also requires a high level of subject matter expertise. Subject matter expertise alone, we noted, is rarely sufficient however.  Rather, the essence of good teaching is found at the juncture of disciplinary and explanatory competence.

 

Third, good teaching is and can be highly idiosyncratic.  That is, the specific details of what good teaching will look like can vary greatly.  They will vary in part as a function of the discipline, in part as a function of the teacher, and in part as a function of the specific goals that are in place at a given time for a given group of students.

 

Fourth, good teaching does not occur in a vacuum but is contextually situated, which means that it can be affected by a host of factors including class composition and size, as well as students prior knowledge and course experience. Accordingly, good teaching requires feedback—both to and from students.  And it takes that feedback seriously.

 

Fifth, good teaching is not a noun but a verb: a process not a product.  And in particular it is an ongoing iterative process that involves careful planning, feedback, analysis, and the courage to try again when things don’t go quite as expected.

 

These first five lead naturally to the sixth element of our working definition. But this sixth element isn’t merely an additional point to be made but one different in kind. It simultaneously depends on and is derived from the others.  It is the element that allows good teaching to become teaching excellence; it makes teaching excellence possible.  Namely, for good teaching to become true excellence requires good community; it must be purposeful, open, just, disciplined, caring and celebrative (Boyer, 1990).  It is the ideal point where the whole becomes greater than the sum of its parts.

 

But how do we achieve this?  As we pursued these questions, we took as our starting point Nazareth’s long held tradition of a commitment to teaching excellence.  But what precisely does it mean?  How is it most frequently expressed?  What were the practices that surround that excellence? Which of these most clearly (and directly) support individual excellence?  Which in the end will support institutional excellence? We began with these questions and the premise that the responsibility for teaching excellence was interdependent and twofold.  That is, it occurs by virtue of the interactions that occur between student and teacher, but also by virtue of the institutional habits of practices that support, record, critique, and celebrate those interactions.

 

So what are those practices?  What are the visible traces of teaching excellence at Nazareth College?  At many of our peer institutions, the commitment to teaching excellence was varied and visible.  A search of their WWW sites, for example, revealed teaching awards, news articles describing in some detailing (and in a sense celebrating) the work of a particular teacher or group of teachers. Tales from the front lines, so to speak. At many institutions the search also turned up a center such as our own newly developed Center for Teaching Excellence. Having established the Center is a start in the right direction, but we clearly could do more. At present, the focus seems more clearly designed to prevent bad teaching, than to encourage or support teaching excellence. Where were the documents and narratives that added details to the commitment? What were the instructional traditions that foster and celebrate teaching excellence?

 

We then looked at the specific practices that are part of the institutional ways of documenting teaching.  How you choose to measure an activity such as teaching reveals a lot about the values and assumptions that you are making about that activity. What data did we routinely collect? What did those data tell us about our values and assumptions surrounding teaching excellence?  Many of the existing practices seemed to have been designed for an early period in the institution’s history, and perhaps even for a different definition of good teaching.  It seemed clear from our discussions that during the past decade or so there had been a shift in the definitions and goals for the classroom.  But what were the practices in place that were designed to help support that shift and further the cause of good teaching, to celebrate it, and foster it? How could the data we routinely collect pave the way for true excellence?  How might they contribute to it? 

 

First on the list of data to be examined were the institutional routines that surround the use of student evaluations, or IDEAs.  The task force agreed that, like all instruments of this sort, the IDEA is a rough and sometimes useful index of the teaching learning process.  But the entire field of student evaluations is a controversial one.  Not all types of questions on student evaluations are equally useful and valid as indicators of teaching excellence. For example, questions about “the overall excellence of the teacher” generally are not as valid (or useful) as are questions that ask students to report directly on their learning and achievement of course goals. Thus, courses that use non-traditional teaching methods typically will be rated lower than those that follow student expectations.

 

Moreover, practices surrounding the use and interpretation of the IDEA are problematic. Practices are inconsistent and in some cases inappropriate. Making sense of the data requires a good understanding of what is being displayed as well as multiple levels of inference. Unfortunately, inferences too often are drawn that go beyond what any instrument of this sort can do.  Finally, the results do not always yield new information. And when this is the case, it wastes both the faculty and students’ time.  Feedback should be useful.  Assuming good teaching can be defined by a high IDEA score is circular and misleading.

 

Further, we reflected on the inherent flaw in only documenting courses taught by pre-tenure faculty.  If student growth and learning are the ultimate tests of teaching excellence, shouldn’t the course, not the teacher, be the unit of analysis. Our present practices seem to assume that once “credentialed” as a good teacher, good teaching is always assured. This places too much emphasis on the teacher and not on the learner. Finally, we considered the issue of peer review.  Here again the practices seemed inadequate and inconsistent. Current practices rest on occasional classroom visits, sometimes by a department chair, sometimes not. 

 

In sum, we noted that many of the practices presently in place at Nazareth seemed inadequate to the task at hand.  The data we routinely record does not tell the full story of teaching excellence at Nazareth College. Much of it seemed designed to document and describe what the teacher does, rather than what the student does.  Yet if good teaching is that which enables and fosters student learning, what are the ways that learning is recorded and expressed? Student data about teaching are always essential.

 

The discussion turned next to what might make a difference. Potentially, there are three main sources of information about teaching—students, colleagues, and the faculty member teaching a course.  At present, none seemed adequate to the task. The faculty data sheets and annual written self-evaluations are no longer useful to the task they may originally have been designed to accomplish. As we move forward with expansion and reorganization, it is crucial that we have a more productive way to talk about, define, document, evaluate and celebrate the teaching excellence that is so clearly a part of the Nazareth tradition and history. 

 

As we face the simultaneous challenges of expansion and the changing demands of the 21st century college, we need also to account for new issues of student learning, new goals for and approaches to teaching, as well as the ways in which computer technologies can make a difference.  Among these many challenges will be: 1) finding ways to make teaching more public, without violating the sacred domain of the classroom; 2) moving away from the classroom as point for information transmission and more into a space for shared problem solving; 3) discovering ways to document and evaluate teaching that achieve a clear standard while still allowing for disciplinary—as well as individual—diversity and strength; 4) systematically exploring teaching issues that reveal and make evident all the aspect of scholarships that are present; 5) viewing diversity as an asset; and 6) moving forward as an institution striving for excellence as a collective, not as a collection of individuals.

 

Finally, we also agreed that an aggressive plan for change was needed.  In a sense this report itself is the start of such a plan.  Its main treatise is not that teaching excellence doesn’t exist at Nazareth College, but simply that we do not have the data we need to support these claims.  Our existing practices and habits surrounding teaching activities and documentation supply too few meaningful details.  What are the problems that students confront that can engage them in the learning processes?  How are their existing notions of a subject challenged by the courses they have taken here?  In what ways can they imagine new ways of using what they have learned to solve new problems?  The data at hand does not help us address those questions.  What we may have in place are practices that are left from another purpose, another era of teaching and learning at Nazareth College. We must respect the past, but at this point we know we must also move forward. 

 

Accordingly, this report has been intended not as a final set of rules to be followed but as a “talking piece” for individuals—administrators as well as faculty—to reflect on and consider the ways in which as an institution we could do a better job of creating community (and thus excellence) around teaching and learning. And do a better job, too, at telling the story of teaching excellence at Nazareth College.

 

As a committee, we offer two key recommendations:

 

I.                    Strengthen CTE in ways that will allow for both the promotion of teaching excellence and also for its celebration at all levels of the College. To do this will involve at least some or all of the following:

 

a.   Establish a fund for teaching innovation grants administered by the Center for Teaching Excellence  (e.g., transfer funds from VPAA) as part of the ongoing resource offered by the Center.

b.      Establish and sponsor a teaching academy whose job it will be to explore:

 

1)                  issues surrounding the use of teaching portfolios both for development purposes and for promotion and tenure;

2)                  issues of how classroom design affects pedagogy;

3)                  best ways to promote and ensure the smart use of information technology, etc.

 

c.      Establish a regular publication (e.g., the Teaching Scholar) the purpose of which would be to make public, recognize, and share a sample of the rich details that surround the practice of teaching excellence at Nazareth College.

d.      Clarify the role of the office of the Center for Teaching Excellence on issues of teaching excellence.

 

II.                 Establish a Task Force on faculty evaluation that would:

 

a.      Report to VPAA, Rank and Tenure Committee, and Faculty Executive Committee.

b.      Include in its membership the director of the Center for Teaching Excellence, members of Faculty Executive Committee, Rank & Tenure Committee, Faculty Development Committee, Task Force on Teaching Excellence and other faculty as seems appropriate.

c.      Begin with the work of the Task Force on Teaching Excellence and this report.

d.      Consider and reevaluate current year-end performance evaluations, peer review practices, and the use of the IDEA.

 

 

Respectfully submitted by the members of the Task Force on Teaching Excellence:

 

April Aerni

Diane Enerson, Chair

William Lammela

Cindy McPhail

Joseph Pestino

Roy Stein