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Telephone Voicemail

Part-time Faculty/Staff Sharing an Extension

Please click on Setting up Voicemail Boxes and follow the directions for part-time faculty/staff sharing an extension.

Telephone Voice Mail

Many faculty and staff members are connected to the VoiceMail system. VoiceMail allows users to send and receive voice messages. All users should have a handbook and instructions explaining the VoiceMail system. Questions should be directed to Information Technology Services at ext. 2100.

Phone Feature Instructions

Your phone is already equipped with VoiceMail, 3 Way Calling, Speed Dialing and Call Forwarding. Accessing VoiceMail from off campus requires a touchtone telephone. The first things you should do are to change your password, record your name, and record your greetings - see intructions for all three below.

Message Notification

On any of the standard office digital phones your VoiceMail (or Mailbox) light will appear and you will hear a stutter (broken) dial tone, indicating that there are unplayed messages in your mailbox. You are limited to 10 new or saved (total) messages unless otherwise set up by the system administrator. [If you are a parttime faculty or staff sharing a phone, you will not have any indicator light or broken dial tone - you must dial in to the system to see if you have messages.]

Accessing the System

Fac/Staff Direct Access Number: 2424 to change greetings, password, etc., or to listen to messages
Fac/Staff Guest Access Number: 2425 to leave a message for someone without ringing their phone
Your Mailbox Number: Is your extension number
Your Password: Your beginning password is 111111 (Your new password must be at least 6 digits in length)
To Change Your Password:
  • Press 9 for Answering Options
  • Press 3 for Password
  • Enter Password followed by #
To Record Your Name:
  • Press 8 for Answering Options
  • Press 4 to Record Name
  • Press 1 to Record
  • Press * # when finished
Your name recording should just have your spoken name(s) not "HI, this is ... " or anything else. This fits with how it is used by the system.
To Record Your Greeting:
  • Press 8 for Answering Options
  • Press 1 to Change Greetings
  • Press 1 for Regular Greetings OR
  • Press 2 for Alternate Greeting OR
  • Press 3 to choose which greeting answers
  • Press 1 to Record
  • Press * # when finished recording
You have two regular greetings which you should record: one for ring-no answer ("HI, I'm not here..."), and one for busy ("HI, I'm on the phone now...").
The alternate greeting can be recorded and activated for vacations and is usually rerecorded each time to include your return date ("HI, I'm gone until...).
Reactivate your regular greetings when you return.
To Listen to Your Messages: Press 3
To Save a Message: Press 4 (Remember the system stores only 10 total - new and saved)
To Delete a Message: Press 6
To Record a Message for another extension with many delivery options:
  • Press 1 to Record Message
  • Press * # when finished
  • Dial Extension followed by + #