Appointments

Appointments can be made by calling ext. 2887 on-campus, or 585-389-2887 off-campus.

Appointments can also be made at the Student Health Services front desk, located in 102 Carroll Hall.

On-Campus Referrals

While most students cope adequately with the stress in their lives, some students experience intense emotional distress that interferes with their ability to function as effective, engaged students.

Some signs and symptoms of student distress are:

• Procrastination
• Poorly prepared work
• Falling asleep in class
• Infrequent class attendance
• Personal hygiene changes
• Lack of energy
• Marked changes in mood
• Impaired or garbled speech
• Disjointed thoughts
• Threats to harm oneself or others
• A high level of irritability

If you are concerned about a student, we encourage you to consider the following guidelines:

• Speak with the student in private, specifically stating your reasons for concern.
• Listen carefully, avoiding criticism or sounding judgmental.
• If you feel the student would benefit from coming to Counseling Services, convey this to the student. If you are concerned about mentioning this or want to brainstorm ways to approach this topic with the student, you are welcome to call us at 585-389-2887. We are happy to talk to you about your concerns, empower you to encourage the student to seek help, provide guidance on how to frame the referral, and support you through the process. Due to ethical guidelines, the Counseling Services staff does not directly reach out to students in distress unless they are in imminent danger of hurting themselves or someone else- but we can support you as you support the student! And of course once the student walks into our office, we’ll take it from there.
• If there is a clinical emergency outside of business hours, call Campus Safety at extension #3333 or 585-389-2850. If necessary, Campus Safety will contact the Counseling Services on-call clinician for consultation.

Off-Campus Referrals

Some students require more intensive treatment than we are able to provide. In these cases, the student's Counseling Services therapist will work with them to ensure that they get adequate care.

National Alliance on Mental Illness
www.nami.org